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Responsible Alcohol Retailing

£20.00 £16.00

Price is per online user of this course. EU applicable VAT added.

This online course is for all team members who work either full time or part time in support of the sales or serving of alcoholic drinks which are to be consumed away from the premises e.g. stores, supermarkets and petrol forecourt stores.  This course will provide all the training needed to sell alcohol legally and responsibly.

Who should complete this course?

  • Customer service retail staff responsible for the sale of age restricted products.
  • Managers and team members responsible for sale of licensed alcohol services.
  • Compliance policy managers.

This course is mapped to Level 1 Award in Responsible Alcohol Retailing

See below for further information.

Sold By: Timely Intervention


Course Overview

The laws that govern licensing apply to all businesses selling alcohol.  It is vital that everyone involved is aware of the law governing the sale of these products.

This online course provides guidelines and recommended best practices, ideal for meeting the training requirements of non- licensed employees who sell alcohol to the public for consumption away from the premises.

Key topics:

  • The law that governs licensing
  • Personal responsibilities
  • The protection of young people in relation to age related sales
  • Sale of alcohol to children
  • Personal diligence
  • Challenge 21 and 25 schemes
  • Validation of age and test purchasing
  • Other age related sales
  • How to refuse a sale
  • Dealing with conflict.

There is an online assessment for this course which requires a 90% pass rate to obtain a certificate of achievement, which can be downloaded.

This course is certified by TQA Ltd.  TQA is an independent training quality assurance company that assesses the quality of content and its compliance to the standard that governs the topic.  TQA requires that every learner completes an assessment to confirm that the learner’s knowledge of the subject meets the criteria for competence.


10% discount for between 10 and 24 users purchased, 20% for between 25 and 49 users. For discounts on purchases of larger numbers please phone 0844 854 9218.

Discounts are calculated during the checkout process

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information









Available for immediate enrolment



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Average rating of 4.6 out of 5 based on 37 reviews.

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