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Reputation Management

Your reputation can be considered as being ‘what people say about you when you’re not listening‘.  It can be said online or offline and it can be beneficial or detrimental. Understanding how to properly manage your company’s reputation can be one of the most important skills to learn. It can be the difference between triumph and catastrophe.  Grow and maintain your business reputation with this online course.

Your reputation is as fragile as a soap bubble. It can take years to build and can be destroyed in an instant.

See below for further information.

Sold By: The Expert Academy

Description

Course Overview

In this online course, we delve into the most important factors that make up reputation management. You will learn how best to prepare for any crisis and how to deal with them when they do inevitably arise, as well as covering three famous case studies of poorly handled reputation management.

We cover The 5 Principles of Reputation Management:

  1. Recognising Risk
  2. Alertness and Monitoring
  3. Positive Action
  4. Responsiveness
  5. Being the Best

By the end of the online course you will have a full understanding of how to build a comprehensive reputation management strategy for your company and to be well-positioned to deal with any reputational crisis.

Course Audience

Anyone who needs to have a good and long-standing reputation, whether in business or personally.

Learning Objectives

During this online course on how to grow and maintain your own reputation you will learn;

  • How to build and manage a reputation both online and offline
  • Recognising potential risks
  • Building a reputation from first principles
  • How to monitor your reputation
  • How to deal with threats
  • Online comments and reviews and who to respond
  • The five essential techniques of reputation management
Course Instructor Alan Stevens

Alan Stevens has been speaking professionally, on and off stage, for about 40 years. He has written a number of books on the subject, the most recent titled ‘The Exceptional Speaker’. He is the most decorated public speaker in the world, having won more awards than any other speaker. He has been the President of the Global Speakers Federation as well as President of the National Speakers Federation in the UK. During his career he has worked with thousands of people and blue chip companies to help them improve their presentation skills.

Course Duration

Approximately 30 minutes

Payment Options and Discounts

For purchases of 1 to 9 user enrolments select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account.

For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact a customer advisor on 0844 854 9218 or email [email protected].

Purchasing Options for your Organisation

We offer a variety of purchasing options giving you total flexibility in how you purchase online training for your organisation. Let us know your requirements and we’ll advise you on the most cost efficient method of purchasing:

  • User Licence – a licence for a specified user on specified course/s. The user licence consists of a number of enrolments for a user to use on specified courses.
  • Course Licence – a licence for specified course/s for any learner. The course licence consists of a number of enrolments to use on specified course/s for any learner;
  • Bundle Licence – a licence for a specified bundle of courses. The bundle licence consists of a number of enrolments to use on any course for any learner in the bundle;
  • Subscription Licence – a licence for a maximum number of users to access any course in a specified bundle;
  • Site Licence – a licence to install one course, or one or more bundles of courses on your own learning management system. The site licence consists of a number of enrolments to use on any course for any learner in the bundle;

For more information on purchasing options and discounts please phone a customer advisor on 0844 854 9218.

Access Duration

Suitable Devices

Level

Available for immediate enrolment

Yes

You will be able to access the course for 12 months.

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

Once you have completed your course you will be able to download a certificate.

Your certificate will be available to download from your Online Training Academy Dashboard.

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£16.66

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