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Outlook Beginners 2013


Price is per online user of this course. EU applicable VAT is added.

This course gives an introduction to Outlook for beginners and covers Introduction, Adding contacts, Address Books, Creating and Sending Messages, Creating Tasks, Entering Appointments, Existing Tasks and Folders.

See below for further information.

Sold By: Core Learning Services (022)


Course Overview

This course contains the following 13 modules on the following:


  • Start Outlook from the Start button menu, a desktop icon, Taskbar button or the Quick Launch bar.
  • Help is available via the Help button, the F1 shortcut key or from the Help command under the File tab.
  • The Ribbon has replaced the old Menu bar. The Ribbon uses Tabs to group commands with similar functions, within each tab, commands are held in Groups.
  • The File tab contains the Backstage View which offers all the options to Save, Print and manage your files and settings.
  • The Home tab contains all the most frequently used commands.
  • The Navigation Pane allows you to move between your Mail, Calendar, Contacts and Tasks using the buttons on the left of the window.

Adding Contacts: 

  • To add a contact you can either click on the New Contact button or hold down the Ctrl key and press the N key. A new untitled Contact form is opened and you can fill in the information.
  • Clicking the Full Name button in the Contact form opens the Check Full Name dialog box where you can check the name details have been correctly attributed.
  • The File As box allows you to determine the sort order for this contact.
  • The Web page address box displays the address as a hypertext link.
  • The Notes box allows you to add notes and reminders about the contact.
  • The Details section of the Contact form contains more information including personal details about your contact.
  • The Birthday and Anniversary events entered in the Contacts list are displayed in the Calendar on the actual day of the annual event.

Address Books: 

  • Create a new Contact group by selecting Address Book from the Find group on the Home tab and when the Address Book dialog box opens click on New Entry from the File menu. The New Entry box opens and you need to click on New Contact Group and then the OK button.
  • When the new Contact Group opens add a title and use the Add Members button to fill the list From Outlook Contacts, From Address Book and New Email Contact.
  • Find specific names using Find on the Tools menu in the Address Book dialog box.

Creating and Sending Messages: 

  • Create new messages using the New E-mail button in the New group or the shortcut keys Ctrl and N. When the New Message form opens you can enter the Recipients, Subject and Text into the appropriate boxes.
  • Change the formatting of selected text using the Basic Text group commands or open the Format Text tab and use those options.
  • Flag Messages using the Follow Up button in the Tags group. The options available are to follow up a task Today, Tomorrow, This Week, Next Week, customise your own or leave the task with No Date.
  • Add Attachments using the Attach File button in the Include group or select the Attach File command from the Insert tab. When the Insert File dialog box opens choose the file you require and click Insert.
  • Clicking on the Send button will send your message and any attachments.
  • Sent emails automatically appear in the Sent Items folder which you can find in the Navigation Pane.

Creating Tasks: 

  • To create a new task click on the New Task button in the New group on the Tasks Home tab and fill out the Task form.
  • To set a Task Reminder, check the Reminder box on the Task form. The default reminder time is 8:00 am but you can set your preferred time in the Time box. Change the reminder date using the Date box.
  • Use the Start and Due date boxes to add start and completion dates.
  • You may change the Task’s status from Not Started to In Progress, Completed, Deferred, or Waiting on someone else by selecting the relevant option from the Status list.
  • Assign a Priority using the Priority box, the available settings are Low, Normal or High.
  • You can link a Task to a Contact using the Assign Task button in the Manage Task group then adding a contact into the To box.
  • You can keep track of a task that is linked to a contact by selecting the Contact and then clicking on the Activities tab.

Entering Appointments: 

  • Open the Calendar by clicking on the Calendar button in the Navigation Pane.
  • The Date Navigator displays the current month, with today’s date highlighted. To display another day click on the date on the Date Navigator.
  • To enter a new appointment, either click the New Appointment button and fill in the form, or select the relevant time slot, and then type in the details.
  • Set a Recurring Appointment using the New Recurring Appointment button from either the Options group in the Appointment form, or the appointment Shortcut menu. Set the details in the Appointment Recurrence dialog box when it opens.
  • To attach a file to an appointment open the Insert tab, click the Attach File button and select your file.
  • Make an Appointment private by clicking Private in the Tags group on the Appointment tab or from the right-click shortcut menu.
  • Edit an Appointment by double-clicking on it to open it and making any changes in the Appointment form.
  • To add a Tentative Appointment open the Show As list menu and select Tentative, your appointment will show with a diagonally striped edge.

Existing Tasks: 

  • Overdue tasks are displayed in red.
  • Mark a Task as completed by right-clicking the task flag and when the shortcut menu appears click Mark Complete.
  • In Simple List view completed tasks show as pale grey with a line through them and the Completed box is checked.
  • Task lists may be displayed in a variety of ways, choose the best for you from the Current View group on the Tasks Home tab. Choose from Detailed, Simple List, To-Do List, Prioritized, Active, Completed, Today, Next 7 Days, Overdue, Assigned and Server Tasks.
  • Sort Tasks by clicking on the column headers, so to sort by order of priority click on the Priority column header.
  • A red exclamation mark indicates that the Task is high priority, while a blue arrow indicates low priority.
  • When there is no mark beside the task it has a normal priority setting.


  • Outlook opens with the Inbox by default so all your emails are displayed in the Message List. Clicking on a message will display its contents in the Reading Pane or AutoPreview will display the first three lines in the Message List.
  • Use the Change View button in the Current View group on the View tab to open a list of view options.
  • Double-clicking an email opens it in a separate window with its own message tab.
  • Open the Calendar by clicking on the Calendar button in the Navigation Pane.
  • Clicking on the Contacts button opens a list of your contacts in Business Card format.
  • Tasks are held in the Task

Course Objectives


  • Identify Outlook’s function
  • Start Outlook
  • Use Help
  • Use the Ribbon
  • Use the Home tab
  • Use the Navigation Pane

Adding Contacts: 

  • Add Events to the Calendar
  • Enter Start Dates
  • Enter Completion Dates
  • Use Words to Enter Dates
  • Select Recurrence Options
  • Use the Go to Date Feature
  • View Events

Address Books: 

  • Identify Address Books
  • Display Address Books
  • Create a Distribution List
  • Find Names

Creating and Sending Messages: 

  • Identify Message Indicators
  • Create New Messages
  • Add Recipients
  • Enter Subjects and Text
  • Format Messages
  • Flag Messages
  • Add Attachments
  • Send a Message
  • Confirm Sent Items

Creating Tasks: 

  • Insert into the Tasks List
  • Set Task Reminders
  • Add Startand Completion Dates
  • Change a Task’s Status
  • Assign a Priority
  • Link a Task to a Contact
  • Track a Linked Task

Entering Appointments: 

  • Open the Calendar
  • Use the Date Navigator
  • Enter Appointments
  • Use Recurring Appointments
  • Attach Files to Appointments
  • Set a Private Appointment
  • Edit an Appointment
  • Add a Tentative Appointment

Existing Tasks: 

  • Distinguish Overdue Tasks
  • Mark Tasks as Completed
  • Use View Options
  • Identify Task Indicators
  • Sort Tasks


  • View messages in the Inbox
  • Use the AutoPreview Feature
  • Use the Reading Pane
  • Open the Calendar
  • Use the Contacts List
  • Define and edit a Task
  • Plan a Meeting
  • Use the Notes feature
  • Move through the Folders list

Message Handling Tools: 

  • Copy, Cut and Paste Text
  • Use the Clipboard
  • Set a Message Priority
  • Use Delivery/Read Receipts
  • Use Draft Messages
  • Recall a Sent Message
  • Identify New Mail Taskbar Icon
  • Work with Outlook Minimised


  • Print Messages
  • Print Preview a Message
  • Change Print Options
  • Print Calendar Items
  • Preview Calendar Items
  • Quit Outlook

Screen Components: 

  • Identify the Title Bar
  • Customise the Ribbon
  • Distinguish the Status Bar
  • Use the Navigation Pane
  • Identify the Viewing Area
  • Hideand show the Reading Pane

The Contact List: 

  • Navigate the Contacts List
  • Edit Contact Details
  • Use Categories
  • View the Contacts List
  • Delete Contact Records
  • Undo Deletion

Working with Existing Messages: 

  • Open and Close Messages
  • View hidden graphics
  • Remove a Message Header
  • Open a File Attachment
  • Move between Messages
  • Delete a Message
  • Use Reply and Forward
  • Use the Check Names Tool


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information





Available for immediate enrolment



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