Managing Interpersonal Conflict

£29.17

Price is per online user of this course, excluding 20% VAT. You pay £35 per user.

In this online course we will be looking at interpersonal conflict and the contributions that you as a manager will need to make to dealing with conflict. Conflict is inevitable. The best run people-focussed organisations experience conflict. Interpersonal conflict occurs between people when attitudes, values, expectations, motives or activities are perceived as being incompatible. In this course you will be looking at interpersonal conflict and the contributions that you as a manager will need to make to dealing with conflict.

See below for further information.

Sold By: AP education Online

Description

TOPICS COVERED:

  • Identify the sources of conflict
  • Identify the focus of the conflict
  • Recognise different responses to conflict
  • Identify the appropriateness of third party intervention

On completion you will receive a certificate of completion with details of the course title, topics/skills covered and hours undertaken to complete the course.

Discounts

10% discount for 10 or more users purchased. For purchases of 50 users or more phone 0844 854 9218 to find out if larger discounts are available.

Additional information

mobile-compatible

level

resource-type

guided-learning-hours

Subject

online-access-duration

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