- Identify the sources of conflict
- Identify the focus of the conflict
- Recognise different responses to conflict
- Identify the appropriateness of third party intervention
On completion you will receive a certificate of completion with details of the course title, topics/skills covered and hours undertaken to complete the course.
10% discount for 10 or more users purchased. For purchases of 50 users or more phone 0844 854 9218 to find out if larger discounts are available.