Managing Diary Systems - Level 2


Price is per online user of this course. Applicable EU VAT is added.

The diary is one of the major resources within the office and without it none of us would know where we should be or what we should be doing at any given time.

The aim of this unit is to learn the principles of ensuring diary systems are up to date and to efficiently manage diary priorities, constraints and changes.  You will understand what information is needed before diary entries can be made and the importance of entries being accurate, timely and maintaining appropriate levels of confidentiality.


This  Level 2 course, from the Business Administration Level 2 suite of online courses, is mapped to UK National Occupational Standards BUS13, L/506/1807.

See below for further information.

Sold By: Global Vocational Skills


The course is completed via a five-stage learning process:

Five stage learning process


i-Practice is a unique tool that simulates real world vocational activities in a virtual environment, bridging the gap between traditional textbook and workshop learning, enabling the development of practical skills.  It consists of two elements:

i-Practice (Training):  This guides you through a virtual activity with full instruction allowing you to acquire the necessary skills though the repetition of tasks.

i-Practice (Assessment):  This allows you to test your comprehension of the content.  You undertake the same activity as before but without instruction.  This enables you to apply what you have learnt, test your ability and set a benchmark to improve upon – ultimately working towards being job ready.


i-Ask provides core knowledge delivered through visuals, text and audio


iCheck reinforces your comprehension with informal testing and clear results – helping you identify strong and weak areas of understanding

i-Test This is formal testing which summarises your results

Course Objectives:

On completion of this topic you will be able to:

  • Understand the management of diary systems and the constraints, problems, changes and priorities related to making bookings for people or facilities
  • Describe how to manage diary systems and information needed to make accurate and timely diary entries that balances and meets the needs of those involved
  • Explain how to communicate up-to-date information whilst maintaining the appropriate requirements of confidentiality.

Course Content:

i-ACT: Working with Diary Systems

  • i-Ask: Managing Paper and Electronic Diaries
  • i-Ask: Managing Diaries
  • i-Ask: Managing Your Diary More Effectively
  • i-Check: Managing Paper and Electronic Diaries
  • i-Check: Effectively Managing Diaries
  • i-Test: Working with Paper and Electronic Diary Systems

i-ACT: Managing Diary Systems

  • i-Ask: Creating a Diary Entry
  • i-Ask: Managing Electronic Diary Systems
  • i-Ask: Calendar Confidentiality
  • i-Check: Managing Diary Systems
  • i-Test: Managing Diary Systems

Organisational Licensing

The suite of Business Administration courses is available as an organisational licence – please enquire for details by emailing [email protected] or phoning 0844 854 9218.


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information






Available for immediate enrolment



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