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Managing a New Team


Price is per online user of this course. EU applicable VAT is added.

This course offers visually stimulating learning that delivers a focused, flexible and motivational suite of resources designed to accelerate a manager’s development.

The course enables managers to learn through example, using video scenarios to focus on key management and communication skills, while reinforcing existing knowledge. The course contains 9 modules as outlined below.

See below for further information.

Sold By: Core Learning Services (022)


Course Objectives:

On completion of this course you will have covered:

Agreeing Team Tasks: 

  • Understand the benefits of delegating
  • Be able to use delegation effectively
  • Know how to set up a structure
  • Know how to brief your team effectively
  • Understand when and how to give feedback


  • Understand the importance of good communication
  • Understand the different levels of communication
  • Know the stages of communication
  • Feel confident to communicate in a variety of ways
  • Understand the different communication styles
  • Become a good listener
  • Be able to manage conflict

Creating a Positive Environment: 

  • Understand your role in creating a positive working environment
  • Understand how organisational structure can assist or hinder your efforts
  • Know how to avoid office politics
  • Begin to improve your communication skills
  • Know how to create a no blame culture
  • Know what questions to ask in a review

Encouraging Participation: 

  • Be able to plan and manage meetings effectively
  • Be able to communicate using role specific skills
  • Understand how to encourage all members of the team
  • Be able to deal with interruptions and aggression

Establishing Responsibilities: 

  • Know what is required to establish responsibilities within a team
  • Be able to set achievable objectives
  • Be able to modify your objectives
  • Understand the importance of involving the team when setting objectives
  • Know how to make your team aware of their responsibilities
  • Be able to involve the team in carrying out a breakdown of tasks

Getting to Know Your Team: 

  • Be able to get to know your team
  • Understand what your team does
  • Be able to understand how individuals operate
  • Understand the need to observe your team
  • Be able to communicate
  • Observations
  • 1:1 sessions

Supporting a Positive Environment:

  • Understand your role in supporting a positive environment
  • Know how your leadership style effects the working environment
  • Know who to include and when in the decision making process

Trust and Motivation: 

  • Understand what trust is
  • Understand what motivation is
  • Know how to develop trust within your team
  • Know how to meet your team’s needs
  • Know when to use motivation

Why Teams: 

  • Know the benefits of team work
  • Know different types of teams
  • Know your role in the team
  • Understand the characteristics required as the team leader


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information





Available for immediate enrolment



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