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Making the Change Module
One of the biggest obstacles a leader faces is leading change. This module looks at the seven characteristics of effective change agents and explores the decision making process. A force-field analysis will help you to uncover both the driving and restraining forces for change. We will look at the importance of effective communication and active listening.
Look at the seven characteristics of effective change agents
Explore the decision making process
Look at the importance of effective communication and active listening
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