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Leadership Package


Price is per online user of this course.

Understanding and being able to authentically connect with your people is an essential skill for Leaders today wanting to get ahead tomorrow.  Critical for your survival is the ability to adapt to the changes going on around you. It is not the strongest or fittest that survives; it’s those who can adapt to the changes, in business and, in particular, the change that AI (artificial intelligence) brings to business today. Collaboration through Coaching, Communicating Effectively, Understanding Behavioural attributes and Resolving Conflict are only a few areas these five user guides in our Leadership Package cover, to assist with the initial steps taken as Leaders to adapt to changes in business today.

See below for further information.


Sold By: Business Learning Foundation


Course Overview

The Leadership Package is composed of the following components:


What is delegation?
Benefits of delegation
Barriers to delegation
How to decide what to delegate
How to decide whom to delegate to
The 7 step approach to effective delegation

Communicating Effectively:

The communication process and interpersonal skills
Assertive communication
Communicating on the telephone
Image and body language|
Communicating within groups
Giving and receiving feedback
Speaking to an audience

Managing Behaviour:

Encouraging good behaviour
The positive side of discipline
Rules waiting to be broken
Why people break rules
Ways to prevent rule-breaking
When all else fails

Performance Coaching:

What is performance coaching?
Core Motivations
The Coach’s Toolkit
Coaching Questions
The T.G.R.O.W. Model – a Route to Setting Goals

Resolving Conflict:

Examples of conflict situations together with tips on how to identify the danger signs
Exercises to work through to help relate the advice to your own real life examples
Ways to recognise when your own behaviour may get in the way of resolving the situation
A toolkit in MS Word so you are able to capture your thoughts and ideas for referral as you work through the Useful Guide


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 85 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]


Additional information







Available for immediate enrolment



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