Grievance Procedures Recommended by the ACAS Code of Practice


Price is per online user of this course.  Applicable EU VAT is added.

Grievances are concerns, problems or complaints that employees may have about their work, working conditions or relationships with colleagues. Grievances are best dealt with informally however, for unresolved grievances, organisations should have formal procedures in place to ensure issues are dealt with fairly and consistently. The course follows the procedures recommended by the ACAS (Advisory, Conciliation and Arbitration Service) Code of Practice on disciplinary and grievance procedures.

See below for further information.

Sold By: Core Learning Services (004)


Course Objectives

The course advises on

  • How to raise a grievance
  • The different routes available to help solve a grievance
  • What the term ‘Personal Information’ covers
  • The stages involved in the grievance procedure
  • Their rights with regard to the grievance procedure


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]


Additional information







Available for immediate enrolment



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