Equality means different things to different people and is sometimes confused with added business burdens and positive discrimination.
We believe that equality is about recognising and promoting people’s rights and responsibilities in ways that support the creation of an inclusive working and customer service environment.
Without a clear focus on equality, realising a culture that celebrates diversity is impossible.
This interactive and engaging learning tool is designed to demystify and simplify equality issues. It provides staff and managers with a practical introduction to the key principles to help promote equality in the workplace.
On completion of this course you will have a better understanding of:
- what we mean by equality and diversity
- the basic provisions of the Equality Act 2010
- the key benefits of good equality practice in the workplace
- how to recognise and challenge inappropriate behaviour at work
- how to provide an inclusive and accessible customer experience
- how to put equality policy into practice.
Estimated time required to complete this course – 60 minutes. Times may differ depending on individual learning styles.
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]