In order to create a high performing organisation it is vital that the people within the business understand how their day to day behaviour and performance supports the operational objectives and that how they are personally contributing to the success of the organisation.
This course provides instruction on how to give constructive feedback whether in the context of praise, challenging or difficult conversations or appraisal.
- Purpose of constructive feedback.
- The importance of praise.
- Positive performance feedback.
- Appraisal meetings.
- How to prepare.
- Constructive Feedback Model.
- Encouraging involvement.
- The Constructive Feedback Process.
- Challenging conversations.
- Dealing with difficult conversations.
- Action planning.
- Monitor and Review
There is an online assessment for this course which requires a 90% pass rate to obtain a certificate of achievement, which can be downloaded.
This course is certified by TQA Ltd. TQA is an independent training quality assurance company that assesses the quality of content and its compliance to the standard that governs the topic. TQA requires that ever learner completes an assessment to confirm that the learner’s knowledge of the subject meets the criteria for competence.
10% discount for between 10 and 24 users purchased, 20% for between 25 and 49 users. For discounts on purchases of larger numbers please phone 0844 854 9218.
Discounts are calculated during the checkout process.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email firstname.lastname@example.org.