Effective Feedback

£15.00

Price is per online user of this course. EU applicable VAT added.

This is an essential course for anyone responsible for managing the performance of others.

Supervisors and managers can find the process of giving feedback to others one of the most challenging aspects of people management.  It can be the case that they are uncomfortable with giving praise or concerned that they may encounter forceful push back when correcting behaviour or discussing poor performance.  However, feedback is essential to motivating team members and managing performance.

This course teaches the techniques for delivering positive and negative feedback and how to deal with difficult conversations.

Who should complete this course?

  • Managers
  • Supervisor
  • Team Leaders

See below for further information.

Sold By: Timely Intervention

Description

Course Overview

In order to create a high performing organisation it is vital that the people within the business understand how their day to day behaviour and performance supports the operational objectives and that how they are personally contributing to the success of the organisation.

This course provides instruction on how to give constructive feedback whether in the context of praise, challenging or difficult conversations or appraisal.

 Key topics: 

  • Purpose of constructive feedback.
  • The importance of praise.
  • Positive performance feedback.
  • Appraisal meetings.
  • How to prepare.
  • Constructive Feedback Model.
  • Encouraging involvement.
  • The Constructive Feedback Process.
  • Challenging conversations.
  • Dealing with difficult conversations.
  • Action planning.
  • Monitor and Review

There is an online assessment for this course which requires a 90% pass rate to obtain a certificate of achievement, which can be downloaded.

This course is certified by TQA Ltd.  TQA is an independent training quality assurance company that assesses the quality of content and its compliance to the standard that governs the topic.  TQA requires that ever learner completes an assessment to confirm that the learner’s knowledge of the subject meets the criteria for competence.

Discounts

10% discount for between 10 and 24 users purchased, 20% for between 25 and 49 users. For discounts on purchases of larger numbers please phone 0844 854 9218.

Discounts are calculated during the checkout process.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information

mobile-compatible

level

resource-type

guided-learning-hours

Subject

, ,

online-access-duration

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