Customer Service


Price is per online user of this course. EU applicable VAT added.

Customer Service helps users define who their customers are and understand their needs.

The course also enables users to learn the customer service, personal standards and preises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.

See below for further details.

Sold By: HRUK Group


Learning Outcomes

This course will cover the following topics:

  • The benefits of excellent customer service,
  • Deliver excellent customer service,
  • Handle complaints with care,
  • Recognise & adapt to customer behaviour styles,
  • Manage customer satisfaction levels


For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information








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