By selecting each building in the town you are taken to a variety of different workplace settings. In each of the settings a selection of customer service questions are asked. Feedback is given following each answer that is chosen.
A certificate with with the learner’s score can be printed at the end of the quiz.
The price for this course is for downloading and entitles the purchaser to unlimited use within their own organisation. In purchasing this product you agree not to sell or amend the course, or re-distribute to persons external to your organisation. The copyright and intellectual property remains with Vocational Innovation Ltd.