Description

All organisations are faced with the prospect of dealing with complaints, allegations of misconduct, near misses, unfortunate incidents and non-routine problems that may arise from time to time in the workplace.

One response is to commission an internal investigation, which is often best carried out by employees as part of their managerial responsibilities. It is essential that all investigations are performed properly so that the initial problem does not make your organisation appear dishonest, uncaring or incompetent.

Your investigation could have a profound effect on someone’s future prospects and it is essential that you stick to the disciplinary procedure when dealing with misconduct. Moreover, such investigations must be carried out in a fair and balanced manner and in line with best practice.

Good managers are proud to say, they have a method in place to make sure minor problems are investigated and addressed before they have a chance to accelerate and grow into major problems. The worst thing an organisation can do is know there is a problem, but fail to quickly sort it out or try to cover it up.

This eGuide represents a stand-alone course aimed at managers, supervisors, team leaders, and applies to all business sectors; public, private and not-for-profit organisations globally.

Course Details

This eGuide is split into two parts:

Part One

For those who want an introductory briefing this will take you swiftly through the specially prepared Template, after which you can simply stop.

Part Two

This provides a formal introduction to the topic based around each part of your Template. There are also a few ‘Read On If You Want More Details’ pages, which you can explore or just skim through. The Part Two Tutorial covers the following:

1. Corporate Accountability.

2. Defining the Problem.

3. Planning and Sign off.

4. Fieldwork and Evidence.

5. Interviewing.

6. Reporting the Results.

7. Risk Culture and Controls.

8. Decisions on Conduct.

It should take around an hour or so to complete the course depending on how many extra notes you wish to study. Some of the Key Features of the eGuide are:

• Detailed Case studies and worked examples.
• Many short exercises.
• Specially designed models and checklists.
• A range of further information pages that you may explore.
• Several practical examples.
• Notes on designing procedures.
• Up-to-date guidance.
• Introduces your Ten Risk Mitigation options.
• Convenient and easy to access PDF format.

This eGuide has been prepared by an experienced training consultant, who has written several books on this, and related topics.

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email enquiries@elearningmarketplace.co.uk.