This course will entail learners gaining an uderstanding on a professional way of dealing with complaints. Learner Outcomes for this course are that the learners have an in depth understanding on how to identify why a complaint is been made, how to investigate the complaint, how to then correctly resolve the complaint and then how to identify to the complaint that has being made.
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]