Complaints Handling

£15.00

Price is per online user of this course. EU applicable VAT added.

This course will show the user how to identify a complaint then investigate, resolve and respond to that complaint.

See below for further details.

Sold By: HRUK Group

Description

This course will entail learners gaining an uderstanding on a professional way of dealing with complaints. Learner Outcomes for this course are that the learners have an in depth understanding on how to identify why a complaint is been made, how to investigate the complaint, how to then correctly resolve the complaint and then how to identify to the complaint that has being made.

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

Additional information

level

mobile-compatible

guided-learning-hours

online-access-duration

Subject

resource-type

Reviews

There are no reviews yet.

Be the first to review “Complaints Handling”

Your email address will not be published. Required fields are marked *

Keep up to date with what’s happening in the world of education, training and skills. Receive details of offers and newly launched courses, and tips on effective online and blended learning practise by signing up to our monthly newsletter. We guarantee not to sell or pass on your details and you can unsubscribe at any time.

Marketing permissions

eLearning Marketplace Ltd only use the information you provide on this form to send you a monthly e-newsletter.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at [email protected] We will treat your information with respect. For more information about our privacy practices please see our Privacy Policy. By clicking below, you agree that we may process your information in accordance with these terms.

We use MailChimp as our marketing automation platform. By clicking below to submit this form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.