Description
These podcast-style online courses are designed to be listened to. You can learn on the go! Each course includes a 10-minute evidence-based, engaging audio track recorded with a professional voice actor and comes underpinned by a transcript, a further reading list, an infographic, and multiple-choice questions.
With this online training you can unlock the art of successful workplace communication by exploring essential email etiquette. You can step up your business communication game with Essential Writing Skills for Business. Discover why impeccable writing is more than just grammar and spelling — it’s the virtual handshake that sets the stage for your professional interactions.
Have you ever wondered how can you use storytelling in your everyday life? You’ll learn about business storytelling, how to appeal to listeners, and once you understand how stories are built, you’ll become a much more confident presenter and writer.
A fundamental part of Communication Skills is body language. This online course will also explain the impact of body language, and give you a selection of body language techniques to improve your non-verbal communication.
What topics are included in this Communication Skills online course?
• Essential Email Etiquette
• Essential Writing Skills for Business
• Micro Stories and Presentations
• How to Be a Better Listener
• How to Build a Story
• How to Connect with Your Audience
• Make Body Language Your Greatest Ally
• Concise Writing
• Plain English
View other course bundles here.
Learning objectives
• Improve email communication skills to ensure messages are clear, concise, and effectively convey intentions and information.
• Establish the critical attributes of effective business writing, including clarity, conciseness, avoiding misunderstandings and enhancing message reception.
• Learn why stories connect you with your audience and how to construct three types of micro-story.
• Learn about the drawbacks of poor listening, and the lack of efficiency the average person listens with. Learn how to improve your listening skills.
• Learn how to establish your personal credibility with an audience
• Learn about the impact of body language on people’s perceptions and how to improve your non-verbal communication.
• Identify what concise writing is and discover actionable steps that will help you to write more effectively
• Learn about the benefits of Plain English when communicating and how to implement Plain English techniques
Entry requirements
There are no entry requirements
Course assessment and certification
On completion of the course a downloadable certificate is immediately available