Good communication skills are essential for health and social care professionals, because they help them to develop relationships and demonstrate that they care.
On completion of this course learners will be able to:
- Understand why effective communication is important in the work setting
- Be able to meet the communication and language needs, wishes and preferences of individuals
- Be able to overcome barriers to communication
- Be able to apply principles and practices relating to confidentiality
- Welcome and Learning Outcomes
- The Importance of Communication
- Meeting Individuals’ Communication Needs
- Barriers to Communication, and Overcoming them
- Communication and Confidentiality
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. It provides you with two and a half hours towards your CPD.
On completion of this course you will be able to download a certificate of achievement.
Approximately 2 and a half hours. With approximately 80 interactive screens, it is estimated that this module will take approximately 2 and half hours to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and revisit whenever you wish. The system will record your progress throughout.
This module is targeted primarily at those working within health, social care or children and young people’s settings, including professional care and support workers and practitioners.
There are no specific entry requirements for this course.
“Easy to work.” VC
“It was a very thorough course, giving me confidence in my new knowledge. thank you very much.” EL
“Informative, Excellent.” AM
10 to 49 users – 10% discount
50 to 99 users – 20% discount
100 to 249 users – 33% discount
250 to 499 users – 50% discount
500 to 999 users – 60% discount
1000 to 1999 users – 75% discount
2000+ users – 80% discount
To find out about discounts on mixed course purchases please phone a customer advisor on 0844 854 9218.
Discounts are calculated during the checkout process.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]