Building Relationships with Customers

£15.00

Price is per online user of this course.  Applicable EU VAT is added.

Building Relationships with Customers shows how to develop relationships with your customers and going the extra mile. Emphasis is on stressing the importance of keeping customers informed and reassured.

See below for further information.

Sold By: Core Learning Services (011)

Description

Course Objectives

On completion of this course you will:

  • Understand the difference between an internal and an external customer
  • Understand standard expectations that customers have
  • Understand types of behaviours that will upset and impress customers

Features

Interactive activities and quizzes check your learning
Real-life examples, expert advice and tips on how to apply your learning
A glossary provides definitions for unfamiliar terms

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]

 

Additional information

Subject

level

guided-learning-hours

mobile-compatible

resource-type

online-access-duration

Available for immediate enrolment

Yes

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