Rates are based on those published by the European Central Bank. Please note that these rates are indicative and may differ from those used to calculate prices on our site. If purchasing in GBP, EUR or USD on our site the rates listed on the product pages will be what is used at checkout.
Building Relationships with Customers
Price is per online user of this course. EU applicable VAT is added.
Building Relationships with Customers shows how to develop relationships with your customers and going the extra mile. Emphasis is on stressing the importance of keeping customers informed and reassured.
Understand the difference between an internal and an external customer
Understand standard expectations that customers have
Understand types of behaviours that will upset and impress customers
For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email firstname.lastname@example.org.
Please note that there may be similar courses available with immediate access elsewhere on our site.
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