When people find themselves in pressurised situations, it is natural to react aggressively or to back down and say nothing. Either way, this is likely to result in a negative outcome. To ensure that each exchange an employee may have is positive and productive, everyone needs the confidence and skills to communicate clearly and effectively.
By completing the Assert Yourself training, employees will be confident in expressing themselves in a direct and coherent manner that is also respectful of others.
10% discount for between 10 users purchased, 15% discount for between 20 users purchased and 20% discount for 30 or more purchased. For discounts on larger volumes please phone 0844 854 9218.
Discounts are calculated during the checkout process.
The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected]