Approaching New Customers

£9.00

Price is per online user of this course. Applicable VAT is added.

This module explores the interaction between the organisation and its customers. We will look at the importance of knowing your product, building a rapport and understanding the customer’s needs. You must gather information, present solutions, handle objections and gain commitment to make the sale.

See below for further information.

Sold By: Core Learning Services (026)

Description

Content Objectives

On completion of this course you will be able to:

  • Explore the interaction between the organisation and its customers
  • Look at the importance of knowing your product, building a rapport and understanding the customers needs

Course Duration

15 minutes

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email enquiries@elearningmarketplace.co.uk.

Additional information

Subject

level

guided-learning-hours

mobile-compatible

Available for immediate enrolment

Yes

online-access-duration

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