Description

Course Overview:

This Active Listening Skills course will help you improve your listening skills to build more positive and productive relationships, resolve conflicts and solve problems in the workplace and beyond. You will learn the art of remaining focused in a meeting, when listening to instructions or when in general conversation. By becoming a better listener in the workplace, you won’t need to waste time on follow-up communication as you will have all the information you need from the start. On completion of this short course you will be able to define active listening and its main elements, understand the importance of body language and eye contact and be able to solve common problems associated with listening skills.

This training is fully optimised for desktops, tablets and mobiles which means that you can learn at your own pace and where and when you want. It is interactive and includes quizzes and exercises.

On completion of this course you will gain 1 CPD point.

Course Objectives

On completion of this course you will be able to:

• Increase your productivity
• Resolve conflict at work and at home
• Become a better problem solver

Discounts

For multiple purchase discounts or to find out if discounts are available on mixed course purchases please phone a customer advisor on 0844 854 9218.

Payment Options

The most straight forward method of payment is to select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account. If you would like to pay by BACs transfer or by invoice please contact a customer advisor on 0844 854 9218 or email [email protected].