A Useful Guide to Resolving Conflict

£8.28

Price is per download of the e-book. 20% VAT added in the UK.

This Useful Guide provides you with tips and advice on how you can deal with and resolve conflict in both domestic and business environments. It helps you to recognise the different aspects of conflict and how you can be better prepared to manage them successfully.

See below for further information.

Sold By: Business Learning Foundation
Categories: , Tag:

Description

What the Useful Guide includes:

  • Examples of conflict situations together with tips on how to identify the danger signs
  • Exercises to work through to help relate the advice to your own real life examples
  • Ways to recognise when your own behaviour may get in the way of resolving the situation
  • A toolkit in MS Word so you are able to capture your thoughts and ideas for referral as you work through the Useful Guide

Upon completion you will be able to:

  • Recognise the different patterns of behaviour you may encounter during a conflict situation
  • Recognise the danger signs and take the appropriate action
  • Understand the important difference between being assertive and being aggressive
  • Know when to step in to “defuse” a situation
  • Be aware of the strategies you can adopt to optimise your chances of bringing the situation under control

Additional information

mobile-compatible

level

resource-type

guided-learning-hours

Subject

,

Available for immediate enrolment

Yes

Reviews

There are no reviews yet.

Be the first to review “A Useful Guide to Resolving Conflict”

Your email address will not be published. Required fields are marked *

Related products

  • Using Different Communication Styles

    £25.00     Sold By: Core Learning Services (012)Add to cart

  • Complaints Handling

    £15.00     Sold By: HRUK GroupAdd to cart

  • How to Prepare for an Interview with the Media

    £55.00     Sold By: Media InsiderAdd to cart

  • A Useful Guide to Managing Email

    £8.28     Sold By: Business Learning FoundationAdd to cart

Keep up to date with what’s happening in the world of education, training and skills. Receive details of offers and newly launched courses, and tips on effective online and blended learning practise by signing up to our monthly newsletter. We guarantee not to sell or pass on your details and you can unsubscribe at any time.

Marketing permissions

eLearning Marketplace Ltd only use the information you provide on this form to send you a monthly e-newsletter.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at [email protected] We will treat your information with respect. For more information about our privacy practices please see our Privacy Policy. By clicking below, you agree that we may process your information in accordance with these terms.

We use MailChimp as our marketing automation platform. By clicking below to submit this form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

© eLearning Marketplace 2018       Terms and Conditions  |  FAQs  |  Privacy Policy  |  Copyright Notice      Site by Nathan Gaw