Description

What the Useful Guide includes:

• Understanding the language of e-mails
• Appreciating the need for professional etiquette
• The importance of purpose and first impressions
• Principles for concise e mails and things you definitely need to avoid
• Hints and tips regarding filing and organising e-mails
• How to build and develop your e-management style
• How to be a good cyber citizen

Upon completion you will be able to:

• Manage your e-mails better and feel in control
• Send e-mails that are a delight to receive
• Use your e-mail messaging more effectively to get your message across
• Develop your own style to improve the impact of your mails
• Understand when a phone call can be more effective than a mail message

Price is per download of the e-book, excluding VAT.