Description
What the Useful Guide includes:
- A flowchart of the conduct management process
- The different types of misconduct
- How each type should be dealt with
- The essential preparation needed for discussions on conduct
- An overview of typical formal procedures including the different stages and outcomes
- The importance of good record keeping in managing conduct
- A summary of the key legal requirements
Upon completion you will be able to:
- Manage conduct in a structured and professional way
- Understand the different approaches needed for different types of misconduct
- Understand the differences between informal and formal procedures
- Use your management skills in the areas of listening and providing constructive feedback with more confidence based on advice in the Useful Guide
Price is per download of the e-book, excluding VAT.
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