Description

What the Useful Guide includes:

• A flowchart of the conduct management process
• The different types of misconduct
• How each type should be dealt with
• The essential preparation needed for discussions on conduct
• An overview of typical formal procedures including the different stages and outcomes
• The importance of good record keeping in managing conduct
• A summary of the key legal requirements

Upon completion you will be able to:

• Manage conduct in a structured and professional way
• Understand the different approaches needed for different types of misconduct
• Understand the differences between informal and formal procedures
• Use your management skills in the areas of listening and providing constructive feedback with more confidence based on advice in the Useful Guide

Price is per download of the e-book, excluding VAT.