What the Useful Guide includes:
- What feedback is, and is not
- Seeking feedback
- Feedback and motivation
- Who needs feedback and how often?
- Feedback on good work – reinforcing feedback
- Feedback on unsatisfactory work – redirecting feedback
- To feed back or not to feed back?
Upon completion you will be able to:
- Give appropriate feedback, at the right time, in a way that can be heard by the recipient.
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