A Useful Guide to Assertiveness

Description

This Useful Guide is suitable for you if you would like to develop your assertiveness in both personal and business situations, and can be combined with business coaching and interpersonal skills training to really develop you as a person. Those in a managerial role may also use this Useful Guide in addition to effective management training.

Upon completion you will be able to:

• be assertive even when you are feeling nervous
• deal with confrontation even when you are feeling nervous
• give supportive and corrective feedback to help strengthen your relationships
• use appropriate body language so people can see you mean what you say
• effectively influence the people you work with so that you are more likely to get the outcomes you require

Price is per download of the e-book, excluding VAT.